? What’s Happening


Sometimes you might see a pop-up claiming your computer is infected with a virus.

It may include a phone number or a button that says “Fix Now” or “Scan.”


These alerts are fake — they come from websites that trick you into allowing browser notifications.


? Good news: Your computer isn’t infected. You just need to stop the notifications.

? Step 1: Close the Browser Tab or Window

  1. Don’t click anything inside the pop-up.

    • Do not call any phone numbers or click “Scan” or “Clean.”

  2. Instead, close the entire browser:

    • On Windows: Press Alt + F4

    • On Mac: Press Command + Q

  3. If the pop-up won’t close, open Task Manager (Ctrl + Shift + Esc) and end the browser process.


Example PC Infected PopUp

⚙️ Step 2: Clear the Notification Permission


Google Chrome

  1. Click the three dots ⋮ in the top-right corner → Settings

  2. Go to Privacy and Security → Site Settings → Notifications

  3. Find any unfamiliar or suspicious websites (e.g., virus-alerts-now.xyz)

  4. Click the three dots next to each → Remove or Block


? Step 3: Optional Cleanup


To be safe:

  • Run your antivirus (e.g., Windows Defender → Quick Scan)

  • Clear browser history and cache:

    • Chrome: Ctrl + Shift + Delete

✅ Step 4: Stay Safe in the Future

  • Never click “Allow” on random pop-ups asking for notifications.

  • If a site says your computer is infected, it’s almost always a scam.

  • Use official antivirus tools only.

  • Report recurring issues to your tech department.