East Central BOCES has a centralized database for logging into our sites. The main website offers a place for password resetting and changing.
If you are having trouble logging into our website, here are some possible solutions:
If you see the "Invalid password" error, this means that you entered a wrong password. If the password autofilled, try clearing it out and entering it manually. If that does not work, you can use the Forgot Password? link to reset it.
If you see a message that states Invalid username or password, it is most likely your username that is wrong. If you entered an email as your username, make sure it is spelled correctly and is the email that you have attached to your account at ECBOCES. (If you have switched districts and have not updated it, try using your email from your previous district). You can also try with your username - if ECBOCES created your account, your username will be in the firstname.lastname format.
If you still cannot login, try the Forgot Password link.
If you still have trouble loggining, please check the following before contacting support.
- Make sure that you are in fact at https://www.ecboces.org. Sometimes if you just search for ECBOCES, you will get directed to our student Moodle site which looks similar to our website but is not the same site.
- If your browser has autosaved your information and it just fills in automatically, try clearing out both the username and password and typing them in. Sometimes the browser saves your login information incorrectly and this can cause you to not be able to login.
- Try using your username instead of your email to login. If your account was created by the ECBOCES support team, the username will be in the firstname.lastname format. If you created your own account, then hopefully you remember what it is!
If you are unsure if you have an account, please use the Create New Account button from the Website homepage to create one.
If none of the above work, and you are sure that you have an account, please SUBMIT A TICKET to the helpdesk.